CURO Transatlantic Limited – in Administration

CURO Transatlantic Limited (in Administration) - "CTL"
Court number 1418 of 2019
Joint Administrators - Howard Smith and Ed Boyle

Howard Smith and Ed Boyle were appointed as Joint Administrators of CURO Transatlantic Limited on 25 February 2019. CTL was a provider of short-term, high-cost consumer finance and traded exclusively in the UK under two brands: WageDayAdvance and Juo Loans.

Immediately following their appointment, the Joint Administrators concluded a sale of the business and the majority of the assets of CTL to Shelby Finance Limited ("Shelby"). As part of this sale, a proportion of CTL's outstanding loan book was purchased by Shelby.

A sale of CTL's remaining customer loan book has also now been concluded with Lantern Debt Recovery Services Limited ("Lantern").

The Joint Administrators have emailed customers whose loans have been sold, and customers will have also been contacted separately by Shelby or Lantern (as relevant) who are administering these loans from now on.

A deadline for submission of claims in the Administration against CTL has been set as follows:

Claims Submission Deadline: 23:59 hours on 31 August 2019

If you do not submit a claim before this deadline, your claim is unlikely to be considered by the Joint Administrators and you will be unable to receive a payment in the Administration.

Customer FAQs can be accessed through the link on the right-hand sided of this page (and can be downloaded below). These FAQs have been prepared to provide guidance across a number of typical queries, including repaying a loan, credit history updates, entitlement to redress, and submitting a claim in the Administration.

A selection of FAQs that you may find helpful, which are also included in the full list, are:

  • Q: How do I know if I am entitled to claim redress?
  • Q: Do I need to use a claim form to update my personal details?
  • Q: What is the deadline for submitting claims in the Administration?
  • Q: Will my credit history be affected if I have been unable to make my regular payments against my loan, following the administration?
  • Q: I have sent an email to the customer service centre and haven’t received a response yet. Will you deal with my query?

Specific mailboxes have been set up if you have any of the following queries:

Alternatively, specific mailboxes have been set up if you have any of the following queries:

Alternatively, the customer service centre can be contacted by calling 0330 094 5695 or emailing customerservice.curo@kpmg.co.uk.

Please note, the customer service centre is currently receiving a high volume of enquiries. Please therefore review the Customer FAQs available on this website to see if your query can be dealt with before contacting the customer service centre.

Statutory notices and reports

Frequently Asked Questions 
Press release 
Right to elect to become an opted-out creditor 
SIP 16 Memorandum 
Right to elect to revoke their decision to become an opted-out creditor 
Notice of appointment 
Notice of Joint Administrators’ proposals 
Joint Administrators’ Proposals 
Creditors request for a physical meeting 
Notice of seeking decision by electronic voting to redress creditors 
Notice of seeking decision by electronic voting to trade creditors 
Proof of debt form for use by non-redress creditors 
Claim form for use by redress creditors 
Notice of approval of Administrators’ proposals 
Notice of extension of Administrators’ term of office 
Notice of proposed distribution 

Howard Smith and Edward George Boyle are authorised to act as insolvency practitioners by the Institute of Chartered Accountants in England & Wales.

We are bound by the Insolvency Code of Ethics.

The Officeholders are Data Controllers of personal data as defined by the Data Protection Act 2018. Personal data will be kept secure and processed only for matters relating to the appointment. For further information, please see our Privacy Policy.


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Customer Service Centre:

Tel +0330 094 5695


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