Welcome Financial Services Limited – in Creditors’ Voluntary Liquidation

Ed Boyle and Ben Leith of KPMG LLP and Sarah Rayment of BDO LLP were appointed as Joint Liquidators of Welcome Financial Services Limited (“Welcome Finance”) on 16 December 2019.

An initial list of FAQs is provided for your information below, and this will be updated periodically.

Prior to the Joint Liquidators' appointment, outstanding loan balances due to Welcome Finance were frozen with effect from 31 October 2019 and no further interest and charges will accrue.

We will not be collecting (or taking steps to pursue) any outstanding loan balances due to Welcome Finance as at the date of liquidation (16 December 2019) and no payments should be made against loan balances.


The Joint Liquidators are in the process of contacting customers identified as having a potential redress claim against Welcome Finance, providing further information on how to submit a claim in the liquidation.

Customers who have already made a redress claim against Welcome Finance will also being contacted as part of this process.

If you wish to make a claim against the Company, you must submit your claim using a proof of debt form (available to download at the link below) by the claim submission deadline, being 31 March 2020.

How to obtain printed copies of any documents on this portal


If you require a printed copy of any document currently, or in the future, available on this Portal please email liquidation@wfs.co.uk or telephone 0115 935 2216.

Frequently Asked Questions

Statutory notices and reports

Directors' report to creditors 
Statement of Affairs 
Proof of debt form 
How to complete the Proof of Debt form 
Court Order 19 December 2019 
Initial Notice 
Joint Liquidators' expenses estimate 
KPMG Liquidators' fee and expenses estimate 
BDO Liquidator's fee and expenses estimate 
Summary of Joint Liquidators' protocol 
Notice of decision procedure 20 April 2020 

How to submit a claim

If you have amounts due to you from the Company as at the date of appointment, you can register a claim by completing a proof of debt form.

Please send your completed proof of debt form, together with supporting documentation, by email to the case contact or by post to:

Welcome Financial Services Limited - in Liquidation
c/o Regus, 6th Floor City Gate East
Tollhouse Hill
Nottingham
NG1 5FS

Supporting documentation for your claim includes invoices, statements of account, proofs of delivery, contracts or any other relevant information.

Edward George Boyle, Ben Maitland Leith and Sarah Megan Rayment were appointed as Joint Liquidators of Welcome Financial Services Limited (“WFSL” or “Welcome Finance”) on 16 December 2019.

Edward George Boyle and Ben Maitland Leith are also Scheme Supervisors of the WFSL Scheme of Arrangement which became effective on 2 March 2011. The Scheme Supervisors act as agents of WFSL and without personal liability.

Edward George Boyle and Ben Maitland Leith are authorised to act as insolvency practitioners by the Institute of Chartered Accountants in England & Wales.

Sarah Megan Rayment is authorised to act as an insolvency practitioner by the Insolvency Practitioners Association

We are bound by the Insolvency Code of Ethics.

The Officeholders are Data Controllers of personal data as defined by the Data Protection Act 2018. Personal data will be kept secure and processed only for matters relating to the appointment. For further information, please see the KPMG Liquidators’ Privacy policy at – home.kpmg.com/uk/en/home/misc/privacy-policy-insolvency-court-appointments.html and the BDO Liquidators’ Privacy policy at – www.bdo.co.uk/en-gb/privacy-notices/insolvencies.

Welcome Financial Services Limited is authorised and regulated by the Financial Conduct Authority (‘FCA’). The FCA Register number is 305742

Registered office: c/o KPMG LLP, 15 Canada Square, London E14 5GL